Which information will help us to solve your problem?

If you have questions or a problem regarding your KYC process, please use the feedback widget on id.allianceblock.io.

Provide us with the following information:

1. Reference number (mobile KYC summary) 

2. Journey ID (optional)

3. Wallet address

4. Which browser is used

5. Screenshot when error message occurs (ideally via the feedback button directly)


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