How to clear cache?

If you get an error message or the page is not loading, we recommend clearing the browser cache, and reloading your browser as a first solution. 

You can choose a normal reload by using the keyboard shortcut Ctrl+R or a hard reload by using Ctrl+Shift+R.

You can get to the clear cache screen in your browser with the CTRL+SHIFT+DEL shortcut, select "Cookies and other site data" and "Cached images and files", then hit delete.

Close your browser, and reopen it to check if the issue was solved.

If you work with another browser you might have to search for how to reload and empty the cache.

Please reach out to us if you still have problems after performing these steps.

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